All Jewellery By orders will be delivered by Royal Mail at a cost of £6.25.
All items delivered in the UK are sent via Royal Mail Special Delivery. This is due to the nature of the product being sent and the service Special Delivery offers. Royal Mail Special Delivery guarantees delivery by 1pm the following working day. Parcels will need to be signed for so please ensure you provide an address where someone will be able to take delivery of the parcel. In the event that no one is available to receive your item, a card will be left to notify you of attempted delivery and where you can collect the item from or how to arrange another delivery.
All orders received by 4pm on weekdays will be processed and dispatched the same day. We will do our best to process any orders placed after 4pm but this cannot be guaranteed and so will be processed and dispatched the following day.
Orders placed on a Friday are not guaranteed to be delivered on the Saturday, but will be guarenteed for the following Monday. Delivery time is subject to product availability and clearance of payment.
If it is more convenient, you can pick up your order during opening hours from the Jewellery By boutique in Stokesley, North Yorkshire. We are open between 9.30 and 5.30 Monday to Saturday. Please allow at least one hour for us to prepare your order and bring with you your order confirmation, debit or credit card with which payment was made. On occasion free local delivery can be arranged.
All international items will be sent via the Royal Mail International Signed For service. Parcels will need to be signed for upon receipt so please ensure you provide an address where someone will be able to take delivery of the parcel. In the event that no one is available to receive your item, a card will be left to notify you of attempted delivery and how you can arrange another delivery.
European delivery up to 7 working days – £11.00
International delivery between 7-14 working days – £15.00
Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer.
All transactions will be in Great British pounds (sterling).